HP announced the seizure of over INR 34 crore worth of counterfeit print cartridges and components by local authorities in 38 cities across 19 states in India, protecting customers from fraudulent products.
The authorities raided and took legal actions against manufacturers and sellers in Maharashtra, West Bengal, Tamil Nadu, Karnataka, Orissa, Uttar Pradesh, Gujarat, Andhra Pradesh, Delhi, Rajasthan, Arunachal Pradesh, Assam, Mizoram, Bihar, Madhya Pradesh, Jharkhand, Chhattisgarh, Uttrakhand, and Manipur. In total, they seized close to 5 lakh counterfeit toner cartridges, ink cartridges as well as counterfeit components between November 2015 to April 2016. HP collaborated with local law enforcement to make this action possible.
HP engages in industry-leading anti-counterfeiting practices to combat the fraudulent manufacture, distribution and sale of counterfeit HP supplies. These raids have helped reduce the number of counterfeit cartridges that will affect customers’ high-quality printing experience.
“With counterfeit HP print cartridges, customers purchase what they often assume to be a genuine HP product, but they instead receive a cartridge that provides them with an inferior print experience.” said an HP spokesperson. “HP is committed to protect our customers and ensure they receive the right cartridge that prints in high quality when they choose Original HP print cartridges.”
HP adopts a proactive approach to help customers identify counterfeit print supplies. An Original HP print cartridge comes with a security seal with color shifting features, a QR code as well as a serial number that can be validated on HP’s website (www.hp.com/go/ok). In addition, the HP Tamper Evident Label1 on HP LaserJet Toner cartridges responds to heat and water exposure as well as cuts or rips.
